Accessibility
What we have done to make this website usable, and how to tell us when it is not.
Usable by everyone
People with disability are the people this website is for, so accessibility is not optional for us. We have built this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and we test with keyboard navigation and screen readers.
What this site does
- Semantic HTML with proper headings, landmarks and page titles
- Text alternatives for meaningful images and icons
- A skip-to-content link on every page
- Full keyboard operability, with visible focus indicators
- Colour contrast that meets WCAG AA
- Text that scales with browser zoom up to 200% without loss of content
- Forms with explicit labels and required fields marked in text as well as colour
- Responsive layout that works on phones, tablets and desktops
- A print stylesheet that removes navigation and shows link destinations
- Reduced reliance on animation; no auto-playing media
Known limitations
We are honest about what is not finished. As at November 2026:
- Some pages still need images with proper alternative text once photography is added
- The enquiry forms are not yet connected to a delivery service, so they cannot be completed end to end
- Auslan translations and Easy Read versions of key documents are not yet available
We are working through these. If you hit something that does not work, please tell us.
Tell us about a problem
Contact us and describe what you were trying to do and what happened. Phone 1300 522 119 or email info@adonaicareservices.com.au. We aim to respond within five business days.
If you need information from this website in another format – large print, plain text, Easy Read or read to you over the phone – ask and we will provide it at no cost.
Privacy
We collect personal information only when you choose to give it to us, through an enquiry form, a phone call or an email. We use it to respond to you and to deliver support. We do not sell it, and we do not share it except where the law requires it or where you have asked us to.
If you would like to see what we hold about you, correct it, or ask us to delete it, contact our office.
A privacy statement should match what your organisation actually does, and a registered NDIS provider has specific obligations. Have your privacy policy reviewed against your own practices before this page goes live.